Join Us

Want to join the team at SnapDragon?

Please send your CV and a covering letter highlighting the skills and experience you’d bring to the role to talent@snapdragon-ip.com

Who Are We?

SnapDragon fights fakes and tackles threats online for brands, legal, and IP firms. SnapDragon uses AI-powered software combined with a team of skilled, multilingual, international analysts. We find infringements online and, using IPRs, remove them fast.

Value to SnapDragon’s global clients is provided through enforcing against illicit products, infringing domains and websites, fake apps, and social media site impersonators. SnapDragon defends client reputations and revenues and keeps brands and their consumers safe. SnapDragon are inquisitive, tech and brand savvy digital bodyguards.

About Our Team

We’re dynamic, established, thought leaders, with a fantastic team, and wonderful clients. Our team is friendly, international and welcoming with colleagues from many countries including India, France, Japan, Romania, UK and South Korea.

SnapDragon is growing and this role presents great opportunities for progression and skill development. including those individuals with aspirations for a legal career focused on intellectual property.

Brand Protection Specialist

Job Purpose

SnapDragon are seeking a motivated individual who will use SnapDragon’s software to monitor, identify and report sellers, profiles and products which infringe the intellectual property of SnapDragon’s clients. This role is client facing.

Key Responsibilities

Monitor and enforce against online infringements found on behalf of Snapdragon’s portfolio of client and under the instruction of BP Specialists.
Complete ad hoc tasks as instructed by BP Specialist within timeframe provided.
Ensure delivery of targets set for the brand are met each month.
Maintain excellent client relationships, ensuring weekly monthly or annual client calls and summary reports are presented with a high level of attention to detail.
Review current service provision and brand threats, making proposals for upsell opportunities
Respond to pushback and seller complaints received as a result of enforcement on Marketplaces, Social Media sites, and hosting providers.
Aid in the development and implementation of an effective brand protection strategy and the creation of workflows.
Highlight to the Brand Protection Manager changes to client retention risk rating and work with the Brand Protection Manager to set appropriate actions

Knowledge/Experience/Skills

· Fluent Chinese language speaker (non-negotiable).

· Fluent in English.

Education: Bachelor’s degree.
A minimum of 1 year of experience in the Brand Protection industry and or an understanding of intellectual property.
Familiar with global online marketplaces and social media sites.
Strong analytical skills with the capacity to make sound decisions that complement business goals. A good understanding and knowledge of identifying and enforcing against IP Infringements.
Excellent attention to detail, highly organized, ability to handle multiple priorities in a fast-paced environment and proactive.
Excellent interpersonal and communication skills.
High levels of proficiency with Microsoft Office suite.
Excellent oral and written communication.
Able to handle a large amount of data from a variety of sources and present it to a high standard.

Salary

Competitive and dependent on experience

Location

Edinburgh (hybrid)

3 days office based, 2 days WFH

Hours of Work

Monday to Friday 0900 – 1730

(Flexible start and finish time within core hours)